Shipping policy
Shipping Policy
Business: Amir Arsalan LLC
Website: www.aallc.online
Email: info@aallcshop.com
Order Processing
Orders are generally processed within 1–2 business days.
Orders are not normally processed or shipped on weekends or recognized holidays.
After your order ships, you will receive a shipping confirmation email with tracking information when available.
Estimated Delivery Times
United States
Standard Shipping: approximately 3–7 business days
Expedited or carrier-calculated shipping options may also be available at checkout, depending on your location and the products ordered.
International Orders
Standard International Shipping: approximately 7–15 business days
International delivery times may vary because of customs processing, destination-country procedures, carrier delays, or other circumstances outside our control.
All delivery times are estimates and not guarantees.
Peak seasons, weather, holidays, customs inspections, carrier disruptions, and other unforeseen circumstances may cause delays.
Shipping Rates
Free standard shipping is available when a $0 Free Shipping option is displayed at checkout.
Depending on your destination and available fulfillment options, Shopify may also display carrier-calculated or expedited services from carriers such as USPS, UPS, FedEx, or DHL.
Paid or expedited shipping services may have an additional charge.
Your available shipping methods and any applicable shipping cost will be clearly displayed before you complete payment.
Order Tracking
When tracking is available, your tracking number will be sent to the email address used when placing the order.
Tracking information may take 24–48 hours after shipment to begin showing updates.
Please allow the carrier time to scan and update the package before contacting us about missing tracking information.
Shipping Address Changes
Please carefully review your shipping address before placing your order.
If you notice an error after ordering, contact us as soon as possible at info@aallcshop.com.
We will make reasonable efforts to update the address if the order has not entered fulfillment, but we cannot guarantee that changes can be made after an order has been processed or shipped.
Customers are responsible for providing a complete and accurate delivery address.
Lost or Missing Packages
If tracking has not updated for an unusual period or your package appears to be lost in transit, contact us at info@aallcshop.com so we can assist you in reviewing the shipment with the carrier.
If tracking shows a package as delivered but you cannot locate it, please:
- Check around the delivery location.
- Ask household members, neighbors, or building management.
- Contact the shipping carrier.
- Contact us if you still need assistance.
We will work with you where reasonably possible to investigate delivery issues.
Damaged or Incorrect Shipments
Please inspect your order when it arrives.
If your package or product arrives damaged, defective, or incorrect, contact us as soon as possible at info@aallcshop.com.
Please include:
- Your order number
- A description of the issue
- Clear photos of the product and packaging when applicable
We will review the issue and provide an appropriate resolution in accordance with our Return & Refund Policy.
International Customs, Duties, and Taxes
International shipments may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
Unless these charges are specifically collected at checkout, they are the responsibility of the customer.
Customs processing may also extend the estimated delivery time.
Delivery Delays
We are not responsible for carrier delays caused by circumstances outside our reasonable control, including severe weather, transportation interruptions, customs delays, holidays, or other carrier-related disruptions.
However, if you experience a significant shipping problem, contact us and we will assist you where reasonably possible.
Questions About Shipping
For questions about shipping, tracking, or your order, contact:
Amir Arsalan LLC
Website: www.aallc.online
Email: info@aallcshop.com